SHIPPING & REFUND POLICY
Processing Time:
All orders are processed within 2-4 business days after the order is placed. Please note that processing time may vary based on the complexity of the order and the availability of the product.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at checkout before confirming your order.
Shipping Methods:
We offer standard shipping for all orders. The delivery time and carrier may vary depending on the destination. Expedited shipping options may be available for select products at an additional cost.
Estimated Delivery Times:
The estimated delivery times are as follows:
Domestic (United States): 5-7 business days
International: 7-14 business days
Tracking Information:
Once your order has shipped, you will receive an email confirmation with a tracking number. This tracking number allows you to monitor the status and location of your package.
Order Tracking:
To track your order, visit the "Track Order" section on our website. Enter your order number and the provided tracking number to get real-time updates on your shipment.
Shipping Delays:
While we strive to meet the estimated delivery times, external factors such as customs clearance, weather conditions, or other unforeseen circumstances may cause delays. We appreciate your understanding in such situations.
International Shipping:
For international orders, please be aware that customs duties and taxes may apply upon delivery. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
Lost or Stolen Packages:
Colvoid is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
Contact Us:
If you have any questions or concerns regarding your order's shipping, please contact our customer support team at info@colvoid.com
We appreciate your business and aim to provide you with a seamless and enjoyable shopping experience. Thank you for choosing COLVOID!
COLVOID reserves the right to update or modify this shipping policy at any time without prior notice.
